Biometric Security in Hospitality Sector

Introduction

Hotels are the pillars of hospitality industry. A good hotel is identified by its good service offer. Good service includes security. A hotel with the best service but poor security would expose guests to crime risks and compromise reputation and goodwill. Hoteliers are responsible for the protection of property and well-being of their guests.

A crime can occur in any place at anytime when the elements of opportunity, target and offender coincide. Hotels have to assess the risks and place a comprehensive security system in place. Security is an essential investment and not an optional expenditure.

The Mumbai terror attack that targeted the country's premium hotels kept the hospitality industry on edge.
Managing security in hotels is a delicate balancing act. On one hand, guests want to know that their rooms and possessions are secure. They want to feel they're in a safe and secure place with an air of luxury
Hotel safety and security is a growing concern among travelers throughout the world. Nobody would like to be a victim of crime while being away from home. The world has changed a lot and the perception of security also.

Security needed areas in Hotel

• Guest Rooms
• Lifts
• Corridors
• Lobbies
• Meeting Halls
• Lawns
• Escalators
• Entrances and exits leading to corridors
• Restaurants
• Parking Areas

Solutions for prevent crime in hotels

• Visitor / Guest Registration using FRS (Face Template storage in database)
• CCTV monitoring in public and non-public areas (Video Surveillance)
• Detection of unauthorized / suspicious visitors (Access Control)
• Access Control to entry restricted areas such as other rooms, premises.
• Staff, Guests and Visitors Activity Monitoring
• Electronically Controlled Door for Guest Rooms (Entry to rooms only after authentication)

Computer-assisted video surveillance

FRS Suspect Detect automatically scans incoming video streams, detects multiple faces and checks for possible "watch list" matches. If a match is found, operators are notified - in real time – allowing them to focus on the identified person instead of simultaneously observing multiple video screens.
Applications include not only the identification of unwanted people in public places, but also the identification of high-ranking customers.
The latest release of FRS Suspect Detect combines our leading face recognition technology with state-of-the art camera and computer equipment.

Features

• Real time face tracking on multiple video streams
• Real time face comparison probe against "watch list"
• Interactive and batch enrollment
• Enrollment from still image, still image camera and live video stream on manual and automatic mode
• Real time alarm notification and recording
• High scalability in terms of "watch list" size, number of video streams and number of visible faces

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